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작성자김변 조회 1회 작성일 2021-04-28 09:58:21 댓글 0


Hotelmanagement: Duales Studium als Chance für die Branche ///
Die dual Studierenden Eva Anker und Alexander Geschier, Denis Hüttig (Hoteldirektor Steigenberger Bad Neuenahr) und Roberto Rojas (VP Group Human Resources) sind sich einig: Duale Studiengänge sind eine große Chance für die Hotellerie. Im Video berichten Sie, warum Sie sich für den dualen Studiengang Hotel Management der IST-Hochschule für Management entschieden haben.

HOTEL MANAGEMENT Interview Questions & Answers! (Become a Hotel Manager!)

HOTEL MANAGEMENT Interview Questions \u0026 Answers by Richard McMunn of
#hotelmanager #interviewquestions #interviewtips
If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS!

Q. What questions do they ask in a hotel interview?
Q. How should I prepare for a hotel interview?
Q. What questions should I ask a hotel manager?
Q. Why do you want to be a hotel manager?
Q. What are the duties of a hotel manager?

Q1. Tell me about yourself and why you want to become a Hotel Manager?
Q2. What are the most important skills and qualities needed within hotel management?
Q3. Why do you want to work for our hotel?
Q4. Explain how you’d resolve an issue with an extremely irate guest?
Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance?
Q6. Give me some examples of outstanding customer service?
Q7. Tell me about a situation when you went above and beyond what was required?
Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel?
Q9. Give me a brilliant example of when you provided outstanding customer service?
Q10. What steps would take to improve the guest experience and customer service levels at the hotel?
Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint?
Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them?
Q13. Where do you see yourself in 5 years' time?
Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing?
Q15. What’s the first thing you would when you start within this hotel management role?
Q16. What style of management do you have?
Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience?
Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years?
Q19. Why do you want to leave your current job to become our hotel manager?
Q20. What’s your biggest weakness?
Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?

Connect with Richard McMunn on

Download my full set of Hotel Manager and Hotel Management interview questions and answers PDF guide:

Hotelmanagement studieren Nicht verzagen, Peter fragen!

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